CitySeva – Privacy Policy

Effective Date: [20-9-2025]

City Seva takes your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or mobile application.

1. Who We Are

City Seva is a digital platform that connects customers with independent service providers in Etah. We do not provide any services ourselves.

2. Information We Collect

When you use our website or app, we may collect the following information:

Personal Information: Name, email address, phone number, physical address, and other contact details.
Usage Information: Your browsing activity, visits, and interactions on the platform.
Payment Information: If you make a payment for any service.

3. How We Use Your Information

We use the information we collect for purposes including:

To facilitate your service bookings and requests.
To provide you with updates, notifications, and promotional messages.
To improve and secure the platform and your user experience.

4. Sharing Your Information

City Seva does not sell or share your personal information with third parties without your consent.
Information may be shared with service providers as necessary to fulfill your bookings or as required by law.

5. Security

We implement appropriate technical and organizational measures to protect your information.
While no system can be 100% secure, we take every reasonable step to safeguard your data.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance user experience.
You can block or delete cookies via your browser settings.

7. Your Rights

You have the right to access, update, or request deletion of your personal information.
To exercise these rights, contact us via [Insert Contact Email or Form].

8. Children’s Privacy

City Seva does not knowingly collect personal information from children under 18 years of age.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on the website, and continued use of the platform constitutes acceptance of the updated policy.