City Seva – Terms and Conditions
Effective Date: [20-9-2025]
Welcome to City Seva. By accessing or using our website (www.cityseva.com) and mobile applications, you agree to comply with and be bound by the following terms and conditions.
1. General
City Seva operates as a digital platform that connects customers with independent service providers in Etah. By using this platform, you acknowledge that City Seva does not own, control, or provide any of the services offered by providers listed on our website.
2. Eligibility
You must be at least 18 years old to use City Seva. By using the platform, you confirm that you have the legal capacity to enter into a binding agreement.
3. Use of Platform
- You agree to use City Seva only for lawful purposes.
- You must provide accurate information while registering or booking services.
- You shall not misuse, duplicate, or modify any part of the platform without written permission from City Seva.
4. Service Providers
- Service providers are independent contractors.
- City Seva is not responsible for the quality, safety, or legality of services offered.
- All disputes regarding service quality, pricing, or timeliness must be resolved directly between the customer and the service provider.
5. Payments
- Payment terms are agreed between the customer and service provider.
- City Seva does not process payments on behalf of service providers unless explicitly stated.
6. Intellectual Property
- All content, designs, logos, and trademarks on City Seva belong to City Seva or its licensors.
- No content from the platform may be copied, distributed, or used commercially without prior permission.
7. Privacy
- Use of personal data is governed by our Privacy Policy.
- By using the platform, you consent to data collection, storage, and processing as outlined in the Privacy Policy.
8. Limitation of Liability
- To the maximum extent permitted by law, City Seva shall not be liable for any indirect, incidental, or consequential damages.
9. Termination
- City Seva reserves the right to suspend or terminate user accounts for violation of terms.
10. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of courts in Etah, Uttar Pradesh.
11. Changes to Terms
City Seva may update these terms at any time. Users will be notified of significant changes through the website. Continued use of the platform constitutes acceptance of the updated terms.
12.Disclaimers
CitySeva operates solely as a digital platform that facilitates connections between customers and independent service providers in Etah. CitySeva does not own, control, or manage any of the services offered by providers listed on its platform.
- Service Responsibility: All aspects of service delivery, including quality, timeliness, and pricing, are the sole responsibility of the respective provider.
- Payments: CitySeva accepts no liability for direct payments made to providers. Customers are advised to use only the official payment modes recommended on the platform.
- Disputes: In the event of disputes or service-related issues, CitySeva may offer support and guidance, but is not liable for resolution. Responsibility remains with the provider and customer.
- Accuracy of Information: CitySeva endeavors to verify provider information but does not guarantee accuracy, completeness, or reliability of provider data.
- Liability Limitation: CitySeva shall not be held responsible for any damages, losses, or claims arising from transactions or services booked through the platform.
By using CitySeva, customers agree to these terms and acknowledge that CitySeva functions as a neutral facilitator only.